Amenities

ATMs

There are three ATM machines in the hospital. Locations are the main lobby; the cafeteria; and the Samet Atrium (located next to Blimpie/Noble Roman’s Pizza) in the Physicians’ Office building. View the campus map.

Cashier’s Office

The Cashier’s Office is located in the Main Lobby and is open Monday through Friday from 8:00 a.m. to 4:30 p.m.

Lodging

For your convenience, MedStar Washington Hospital Center has negotiated with area hotels for preferred rates for our patients and their families who need accommodations while being treated at the hospital. For more information, please view the lodging page.

International Services

In addition to providing language interpreters, MedStar Washington Hospital Center’s International Services Department can assist patients with their international insurance polices, schedule follow up physician appointments and tests, and provide concierge service to coordinate travel. International Services can arrange ground transportation to and from all three local airports, and assist with hotel accommodations at the hospital’s on campus hotel or other area hotels. Please call ext. 7-2100 to arrange for these services.

Smoke-Free Environment

MedStar Washington Hospital Center is a smoke-free environment. Smoking is not permitted anywhere in the hospital or in properties leased or owned by the hospital. Smoking is allowed outside the hospital only in designated areas. Please check with the staff to find a designated area convenient to your location. Tobacco products are not sold on the campus. If you anticipate having difficulty complying with these requirements, ask your doctor or nurse about smoking cessation techniques or products. If you are a smoker and would like to quit, ask your nurse for educational materials related to smoking cessation.

Welcome Center

Patient and Guest Services operates a Welcome Center in the main lobby to meet your needs. They provide the following services:

• Use of a fax machine
• Taxi service
• Patient information
• Address concerns and compliments
• Hospital or Washington, D.C. area information
• Information and directions to area services and locations

Contact Us

For more information, please call the Customer Care Line at ext. 7-4YOU (7-4968).